HERE TO HELP
Let’s clear
the air.
Questions about your fan, your order or your everyday setup? You’re in the right place.
Track an order
Is this an air conditioner?
No. Aura Breeze is a personal fan with a misting feature. It provides airflow close to you; it does not cool an entire room like an air conditioner.
Are White and Black the same product?
Yes. Both colours have the same fan design, top water reservoir, controls and carry handle. Choose the finish that fits your space.
Can I mix colours in a bundle?
Absolutely. Choose a Duo or Trio, then select White or Black for each fan.
What goes in the water tank?
Use clean water in the top refillable tank. Keep the fan upright and avoid getting water into the grille or controls. The ice shown in our campaign imagery is a styling prop beside the fan.
How can I track my order?
Your order confirmation includes a reference. Enter it on Track your order to see its current fulfilment status.
TALK TO US
A real question?
Send it our way.
Include your order reference if you have one. Use the form below or email aurabreeze@earny.co.za.
