Need help with your fan?
Contact us with your order reference and a description of the issue. If your item arrived damaged, include details so we can assess the next step.
Before sending anything back
Please contact support for return instructions before dispatching a return. Eligibility, return costs and the next steps will be confirmed for your case.
Your rights
This store policy does not limit any consumer rights that apply to your purchase. For a return or product concern, start with our support form.